Shepherd University works with Rave Wireless Inc. to offer a text-messaging notification system. Emergency communications from the university, including inclement weather announcements, are sent as a text message to those who opt into the plan. Please note that school closures and emergency announcements are the only notices sent to participants.
Please note: If you have changed your cell phone number or carrier, you MUST log on to your Rave account and update this information. If you do not update your information, you will not receive text messages.
Also please be advised that emergency texts are sent to your primary number ONLY. The Rave site allows for two additional numbers to be added for event and general announcements, but Shepherd is not subscribing to this plan (Shepherd uses Rave for emergency messages only).
Instructions: Login to Rave; click on the “My Account” tab; click on “Edit” beside Mobile Contacts; click on “Edit” under Actions; enter your new or existing mobile number and click “Continue”; select your new carrier and click “Continue”; once you receive the confirmation code, enter the code and click “Continue”; once your number is successfully updated, click “Done”.
You will need your Shepherd username (example: JStudent01), your Shepherd email address (Example: JStudent01@Rams.Shepherd.edu), and Shepherd network password in order to register. This information will enable your account to be created, confirmed and maintained.
If you do not know your password, you may retrieve the information via RAIL. Click here for instructions.
Once you have successfully logged in to RAVE with your username and password, you can add and/or update your cell phone settings. The system will then send you a text-message confirmation code that you MUST enter on your RAVE account page. Please note that times will vary on how long it will take to receive the confirmation code.
You will not be successfully registered until you have entered the confirmation code.
Once you have completed and confirmed your registration, you will receive notices via text-messaging, email, or both. These options are available on your RAVE account page.
If you need assistance with your Shepherd email address or computer password, please contact the IT Services Help Desk at ext. 5457 or visit the IT Services web site.
Shepherd University does not warrant the successful delivery of each message to each individual recipient. The service depends on the individual email systems, and cellular and mobile phone carriers to deliver SMS and email messages to each recipient. Electrical power outages or other failures in communications systems make cause the system to be inoperable.
The text-message alerts are not intended as a comprehensive delivery system for information to our students. Email accounts and the university website should be consulted as soon as is practical, following a text-message alert, for additional and updated information.
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In registering for participation in this text-messaging service, each registrant should realize that there may be a charge by your cell phone provider to receive SMS messages. Consult with your individual carriers about the details of your service plan.